Yes — we offer both Overnight Shipping across Ontario and SAME DAY LOCAL DELIVERY throughout Simcoe County!

We ship a wide selection of fresh baked treats, frozen appetizers, desserts, pantry items, and eco-refillery essentials from The Gentle Crumb right to your door.

📦 Overnight Shipping Across Ontario

We offer flat rate overnight shipping for just $15. Please note that not all bakery items are available for UPS overnight shipping, including party cakes, cupcakes, casseroles, and certain refrigerated or frozen products. Customers purchasing refrigerated or frozen items for overnight delivery are required to add a Cooler & Ice Pack Ship Pack to their order to help keep items cool during transit.

🚚 Same Day Local Delivery — Simcoe County Address Only

We now offer SAME DAY LOCAL DELIVERY Tuesday through Saturday to all Simcoe County addresses for $15 — or FREE on orders over $100!

Place your order by 12 noon for same day delivery. Your order can include everything from brownies, cookies, breads, party-ready cakes & cupcakes, cauliflower wings, veggie lasagnas, frozen desserts, pantry staples, and refill essentials — all delivered directly to your door.

Yes — we now offer regular local delivery throughout Simcoe County, Tuesday through Saturday!

Place your order by 12 noon for SAME DAY DELIVERY. Customers shopping online for local delivery have access to almost our entire bakery and refillery selection, including fresh baked treats, frozen meals, pantry items, and eco-refillery products.

Need a last-minute party cake or cupcakes for a celebration? Local delivery makes it easy to get celebration-ready treats delivered right to your door — even on short notice.

Whether you’re craving brownies, cookies, Hello Dollies, fresh bread, frozen comfort meals, or refill essentials, we’ll bring The Gentle Crumb right to your door.

Please note that our hot/frozen drinks and hot menu items are not available for delivery.

We no longer take custom cake orders, but we’ve got the next best thing—beautifully baked, ready-to-go cakes made right here in our bakery! We keep a rotating stock of 2-layer 6" cakes in vanilla, chocolate, funfetti, and carrot, complete with a variety of frosting flavours and colours. Each one is baked on-site and kept frozen for freshness—just thaw and celebrate! We also have half-dozen packs of vanilla, chocolate, and funfetti cupcakes that are perfect for any occasion.

Not just some—everything we make is 100% gluten-free, dairy-free, and egg-free. No exceptions.

Yes, the brownie is gluten-free.

Yes, the cookie is gluten-free.

Yes, the cake, the cauliflower wings, the gourmet dips—all gluten-free.

Our bakery is a dedicated gluten-free facility, making it 100% safe for those with celiac disease. You can indulge with confidence!

Yes—and so is everything else we make! Our entire menu is 100% egg-free, dairy-free, and gluten-free. No exceptions, ever.

Whether it’s a cake, a cookie, a cupcake, or a dip—you can enjoy it knowing it’s completely egg-free and safe for those with allergies or dietary restrictions.

We totally get it—plans can change! But because we begin preparing orders shortly after they’re placed, we ask that any changes or cancellations be made within 15 minutes during business hours, or by 9:30am the next day if the order was placed in the evening.

After that, your order will already be in the works and we’re unable to offer refunds, credits, or cancellations.

Need to adjust your pickup or ship date instead? No problem! Once your order is processed, we’re happy to hold it for pickup or reschedule your shipping day to better fit your schedule.

Just give us a call at 705-734-1211 and we’ll do our best to help.

We don’t offer holds without an order and payment. It’s strictly first come, first served around here!

As soon as you’re ready, place your order online and we’ll have it packed and ready for pickup. Or take your chances and swing by the shop—we do our best to keep our freezers stocked with cakes and cupcakes, but they can go quick!

This policy applies to all of our products—thanks for understanding!

Our LOCAL DELIVERY orders are shipped & delivered the same day if ordered before 12noon. Local Deliverhy orders received past the cut of will ship the following business day (Tuesday to Saturday)

For customers outside our local delivery area, we ship all our goodies via UPS Overnight to keep things fresh and fast.

• will ship the following Tuesday or Wednesday.
  
• are usually shipped that Wednesday.
  

We prefer not to ship UPS on Thursdays / Fridays to avoid weekend delays—because no one likes a stale cookie!

Be sure to include Freezer & Cooler Ship Pack with your order to help all refrigerated and frozen items stay cool in transit. While frozen items may arrive thawed, they’ll still be safely refrigerated and ready to pop back into the fridge or freezer when they land.

Nope—no minimum required! We offer flat rate overnight shipping for $15. So go ahead, fill that cart with your favourites!

We offer flat rate overnight shipping for $15. So go ahead, fill that cart with your favourites!

Absolutely! You’ll receive updates every step of the way—from the moment you place your order to when it’s packed, shipped, and out for delivery.

Once your order ships, you’ll get a confirmation email with a tracking number, so you can follow your goodies right to your doorstep.

Your frozen and refrigerated goodies will be packed in an insulated cooler bag with at least one ice pack (larger orders get more!).

Orders are shipped overnight, and while frozen items may arrive thawed, they’ll still be cool and safe to pop right into your fridge or freezer. We’ve packed them with care to keep everything as fresh as possible!

Yes — we are not a nut-free kitchen. We regularly bake with almonds, peanuts, pecans, and cashews, and while some items are made without any nuts, we cannot guarantee zero cross-contamination.

For those with less serious sensitivities, you can review the full ingredient list on each product page to help you make the best choice for you.

You can find the ingredients of each item on the product page located directly above the "quantity" button.