Return Policy – Freshly Refilled

We’re proud to offer eco-friendly, refillable products that help you shop with less waste. Because of the nature of our goods, all sales are final.

We cannot accept returns if you change your mind, decide you don’t like a scent, or realize a product isn’t right for you after purchase, as our items cannot be resold once opened or dispensed.

If you’re trying a new product for the first time, we encourage you to start with a smaller size or sample before committing to a larger refill.

Product details and ingredients are always available on our website and the bulk containers—please take a moment to review them before purchasing to ensure they meet your needs.

Thank you for supporting a low-waste lifestyle and helping us keep packaging out of landfills.